News comes that “Microsoft has launched the most complete preview yet of its forthcoming Windows 8 operating system.” Is that good or bad? I live with a Microsofty who tries to defend the Machine as best he can. Yet, I dread each and every improvement in this indispensable technology.
I’m just a simple user; not a designer. And each and every “improvement” seems to come with added complexity.
To me, a technological “improvement” means ease of operation. I long to go back several revisions of Microsoft Word and Outlook. I swear; each and every function I once achieved with one or two clicks of the mouse, now takes nine. I’ve even documented a bug or two, which, when challenged on, my better half smiles and walks away.
This weekend we were forced to replace the home’s telephones. (The free market is fabulous. Most Americans can afford a few “telephones.”) The lines kept crackling. It turns out the noise was not the fault of the old, trusted telephones, answering and fax machines.
The upshot of the improved technology: Whereas I was once able to press a single button, and by so doing activate the answering message; I now must click through a whole process to get the same result.
I am told that this added complexity and inconvenience is due to cheap innards. Extant hardware must be made to carry as much programming as possible. Designing for customer comfort is secondary to the price of the components.
Ultimately, each time I accidentally click to update my browser or any other of the things I use to function online, I dread the complexity that will ensue.
Some things are best kept simple. Technology is one such thing.